WEIGHT: 64 kg
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The dirtiest hotel I've ever stayed. Room filthy and spotted bedbugs. Constant loud music blaring from roof. Drinks overpriced and terrible food. Only good thing about this hotel from hell is the location. Management could care less. Dear Valued guest, Thank you for taking time to post a review on this portal.
We, as the hotel management, are taking constant care of customer service, guest satisfaction and hospitality etiquette and pride ourselves on our services.
I would kindly ask you to advice us the room number you stayed and giving us the possibility of handling the matter at once as for us this is the first time we face such kind of case. We do hope that with your help we can find a solution. This hotel is a best choice if you prefer to stay at a walking distance from the central attractions. It is only 3 minutes' walk from the central Republic square.
There are some nice eating places in the vicinity, like the Dalan it is 1 minute walk from the hotel. The room was nice, well renovated with cosy furniture. The staff were very polite, service in general is on a good level. They have an open pool at the roof, which saved me from the summer heat. It is quiet and not crowded.
And the staff are nice and friendly. Overall my experience with this hotel was a very pleasant one. Dear Guest, Thank you very much for your nice review. It was a pleasure for us having you as our guest and we are happy that you enjoyed your stay at Royal Tulip Grand Hotel Yerevan. Thank you again for your kind feedback about the service and staff. We are happy that your experience was a pleasant one. Hope to welcome you in Grand Hotel Yerevan again.